What is the best VoIP Solution for Small Businesses in India?

VoIP solution for Indian small business

Businesses no longer use phone networks to make and receive calls.

Employees are increasingly interacting with the best-unified communications systems via phone, video, and text, allowing businesses the ability to connect with consumers and clients in any way they desire.

We examined some of the top VoIP providers to determine the ideal fit for you, considering factors like pricing, ease of use, and features and tools.

It must be noted that the price of a product might vary greatly based on the features required, the level of support or training required, and the level of customization sought. When you locate a product that matches your needs, contact the vendor to find out more about what they have to offer.

Our top recommendations are listed below so you can find the best VoIP provider for your needs.

1.Aavaz

Aavaz VoIP App

Aavaz is a leading contact center solution vendor for small and medium-sized businesses and call centers, providing you with a boost in call center effectiveness and efficiency.

The Aavaz Contact Center App was created with callers in mind and in conjunction with the Aavaz web platform. It has a simple, user-friendly interface that allows your callers to get up and running in minutes. Your callers are no longer bound to their desks, allowing them to work from home or on the go while utilizing their cell phones.

Aavaz VoIP Features

  • Alerts / Escalation
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management

2.Nextiva

Nextiva VoIP

 

Nextiva is a cloud-based unified communications system ideal for companies who want to consolidate their phone system and CRM services into one platform.

The reliability of Nextiva is one of the factors that contribute to its success as a unified communications system. Each data center in the network is monitored 24/7. Having numerous data centers ensures that services are available at all times.

The cost range for each plan is broken down as follows:

Essentials: $17.95-$30.95 per month, depending on the number of users.

Professional: $21.95-$35.95 per month, depending on how many users you have.

Enterprise: per user, per month, $31.95-$45.95

Ultimate: $52.95-$75.95 per month, depending on the number of users.

Nextiva VoIP Features

  • Access Controls/Permissions
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Benchmarking
  • Calendar Management
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Canned Responses
  • Chat/Messaging
  • Complaint Monitoring

3.RingCentral

RingCentral VoIP

All types of enterprises will benefit from RingCentral MVP’s cloud-hosted VoIP unified communications system. This system is simple to set up and use, and it has a wide range of calling, collaboration, and mobile capabilities. It is available in a variety of service plans for small, medium, and big businesses.

RingCentral stands apart from the competition because of its extensive feature set. Call management features include virtual receptionists, hold music, call forwarding, call recording, call screening, call logs, message alerts, and answering rules.

The cost varies based on the number of users and whether you want to pay annually or monthly. The monthly fees range from $19.99 to $69.99 per user.

RingCentral MVP Features:

  • Access Controls/Permissions
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Calendar Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Contact Management
  • Employee Directory
  • Event-Triggered Actions

4.Ooma

Ooma core VoIP phone system

Ooma Office is a cloud-based corporate phone solution that includes all the communication features that remote teams require to be effective. It provides sophisticated mobile and desktop apps that let users access their business phones from any location. You can use the apps to make and receive calls, perform click-to-call, configure your settings, and send messages.

Ooma offers two service plans: Ooma Office and Ooma Office Pro. The Ooma Office plan is $19.95 per user, while the Office Pro plan is $24.95 per user.

Ooma VoIP Features

  • Access Controls/Permissions
  • Automated Attendant
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Contact Management
  • Employee Directory
  • Fax Management
  • IVR / Voice Recognition
  • Mobile Access
  • Online Voice Transmission

 

5.Grasshopper

Grasshopper VoIP

Grasshopper is an ideal solution for businesses searching for a system that allows them to retain a professional company image, no matter where their employees work. Grasshopper makes this possible by linking company phone lines to mobile and home phones used by distant workers.

The system provides your company with a dedicated phone number as well as individual extensions for each employee. When a customer or client phones the main business line, they are greeted by an automated attendant who connects them with the staff they are looking for. Rather than routing the call to an office phone, the technology directs the caller to the employee’s preferred phone.

Grasshopper pricing starts at $26.00 per feature per month.

Grasshopper VoIP Features:

  • Automated Attendant
  • Call Logging
  • Call Routing
  • Employee Directory
  • Fax Management
  • IVR / Voice Recognition
  • Mobile Access
  • PBX
  • Reporting/Analytics
  • Ring Groups
  • Virtual Extensions
  • Voice Mail
  • VoIP

All of those, as mentioned earlier, are among the best VoIP solutions for businesses in India.

We strongly recommend Aavaz Free PBX based on our own experience. It just makes sense, from its adaptability, which extends from an on-premise solution to a completely distributed workforce to a single agent to thousands of calls each hour.

Aavaz offers a wide range of solutions and services to suit your current and future calling and customer touchpoint requirements, as well as upgrade opportunities to meet your future requirements.

So, why wait? Contact Aavaz now to get customized VoIP solutions for Indian small enterprises.

 

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